We offer a wide range of printing services, including digital printing, offset printing, large format printing, apparel, and custom printing. We print everything from business cards and flyers to posters, banners, and custom promotional items.
2. What file formats do you accept for printing?
We accept various file formats, including PDF, TIFF, EPS, and AI. For the best quality, we recommend submitting your files as a high-resolution PDF with crops and bleeds.
3. How can I ensure my print job has the best quality?
To ensure the highest print quality, please provide files at a resolution of at least 300 dpi. Also, ensure all fonts are embedded, and colors are set to CMYK. If you need assistance, our design team can help prepare your files.
4. What is your typical turnaround time?
Turnaround time varies depending on the complexity and quantity of your order. Standard jobs like business cards or flyers typically take 3-5 business days, while more complex jobs may take longer. Rush services are available for an additional fee.
5. Do you offer design services?
Yes, we have an in-house design team that can assist you with creating or refining your designs. Whether you need a logo, brochure, or complete branding package, we can help bring your ideas to life.
6. Can I get a proof before my job is printed?
Absolutely. We offer digital and physical proofs. Digital proofs are included at no additional cost, while physical proofs are available for a small fee. We recommend proofing to ensure the final product meets your expectations.
7. What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. Payment is due upon receiving the job.
8. Do you offer delivery or shipping services?
Yes, we offer local delivery in Arlington, TX and nationwide shipping. Delivery times and costs vary based on location and order size. Free local delivery is available for orders over a certain dollar amount.
9. How do I place an order?
You can place an order by visiting our shop, calling us, emailing art@digtialccinc.com or using our online store. Please provide all necessary details, including the type of printing, quantity, and desired turnaround time. Our team will confirm your order and provide an estimated completion date.
10. What is your refund or cancellation policy?
Due to the custom nature of our work, we cannot offer refunds once a job has been printed. However, if there is an error on our part, we will reprint the job at no additional cost. Cancellations are accepted before printing begins, but may incur a fee depending on the stage of production.